Privacy Policy — Hydro Water Filters

1. Who we are

Hydro Water Filters ("we," "us," or "our") sells, services, and installs residential water treatment systems. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request a water test.

2. Information we collect

When you request a water test or contact us, we collect the information you submit, including your name, email address, phone number, shipping address, and any notes about your water. We do not knowingly collect information from children under 13.

3. How we use your information

We use your information solely to: (a) ship water test bottles and instructions, (b) process and review your test results, (c) provide quotes and recommendations, (d) schedule installation or service, and (e) respond to your inquiries.

4. How we share your information

We do not sell or rent your personal information. We may share limited information with service providers (such as shipping carriers, laboratory partners, and cloud hosting providers) only to the extent necessary to perform services for you, or as required by law.

5. Data storage and security

Your information is stored using industry-standard cloud infrastructure with encryption in transit. While we take reasonable precautions to protect your data, no method of transmission or storage is 100% secure.

6. Your choices

You may request that we update or delete your personal information at any time by calling (845) 717-8801 or messaging us on WhatsApp. You may opt out of non-essential communications at any time.

7. Cookies

Our site may use minimal cookies and similar technologies to ensure the site works correctly. We do not use cookies for advertising or cross-site tracking.

8. Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated "Last updated" date.

9. Contact us

Questions about this policy? Call or text (845) 717-8801.